There are many ways to discriminate against people based on disabilities, including psychological ones. Anyone known to have a history of mental disorders can be considered disabled. Employers with more than 15 employees must take care to treat all employees fairly and with any accommodations needed. Even when an employee is doing a job exceptionally well, she or he is not necessarily no longer disabled; employers must continue to follow all policies for the disabled.
Staples were to use good faith efforts to ensure that all pages of www.Staples.com would substantially comply with the priority one and two checkpoints of the Web Content Accessibility Guidelines (WCAG 1.0) by no later than June 30, 2009. This was before the introduction of WCAG 2.0, therefore Staples had the opportunity to choose either version 1.0 or 2.0 of WCAG after supersession. If WCAG 2.0 would be selected, according to the agreement, Staples would have to meet conformance level AA.

The ADA defines a covered disability as a physical or mental impairment that substantially limits one or more major life activities, a history of having such an impairment, or being regarded as having such an impairment. The Equal Employment Opportunity Commission (EEOC) was charged with interpreting the 1990 law with regard to discrimination in employment. The EEOC developed regulations limiting an individual's impairment to one that "severely or significantly restricts" a major life activity. The ADAAA directed the EEOC to amend its regulations and replace "severely or significantly" with "substantially limits", a more lenient standard.[42]
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Websites must also be completely in conformance, and cannot achieve conformance if part of a website is excluded.  Further, all the information presented by, and the functionality of, web content technologies (such as HTML, CSS, and JavaScript) must be supported by accessibility web content technologies.  For more information on the five requirements for WCAG 2.0 conformance, see W3C’s WCAG’s Success Criteria, which are designed to allow online content to be tested to determine whether it satisfies the requisite criteria for a conformance level.  Testing should involve a combination of automated testing and human evaluation.
Any business that is considered a “place of public accommodation” is required to provide equal access to services under the nondiscrimination requirements of Title III of ADA. When you look at the guidelines closely, this includes hotels, entertainment venues, legal and accounting firms, retail stores, and virtually every business that is not a private club, including businesses that exist solely on the web.
According to the DOJ, “Being unable to access websites puts individuals with disabilities at a great disadvantage in today’s society.” With these words in mind, the DOJ has rapidly adopted the role of web accessibility enforcer. A failure to make digital content, including websites, accessible to all individuals regardless of their emotional, physical, or mental disabilities, can result in hefty fines and class action lawsuits. In short, the DOJ is dedicated to making sure that individuals with disabilities have the same equal access to the benefits that are available online. Creating equal access is only possible if organizations a) understand the requirements of web accessibility, b) know that web accessibility is an obligation under the ADA, and c) make web accessibility a priority. The value that awaits when organizations adhere to digital accessibility laws can be measured in more than dollars and cents.
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